Every answer, in one place. From the digital menu to the room charge.

No, and they don't have to register or create an account. They scan the QR code and the menu opens in the phone's browser. It is the condition for someone staying a few hours, or one night, to order at all.

From the code: each QR code belongs to a location — a room, a lounger, an umbrella, a table — and that location travels with the order. The system identifies the place, not the person.

The ones your property needs. The menu is loaded in several languages, with photographs and allergens, and each guest reads it in their own.

The property decides: charge to the room, card payment when ordering, or both — even differently from one area to another.

No: orders arrive on the devices they already use. How to split them by department — bar, kitchen, floors, beach — is decided together during setup.

Yes, whenever you need: a price, an item that has run out, the evening menu. The QR codes don't have to be reprinted — they stay the same.

It doesn't demand to. The digital menu sits alongside, and many properties keep both: where a price list has to be on display, print remains the simplest way to do it. Oorders doesn't ask you to give anything up.

Oorders integrates with the systems your property runs; if the integration you need doesn't exist yet, it can be built later. We look at the specific case in the demo.

They are served as before. Oorders adds a way to order; it doesn't take one away.

Yes. Start with poolside, in-room dining or the restaurant and add the other areas later, on the same system and the same menu.

A video call of around 20 minutes with our team, showing all of it: the property side and the guest side. It is not a slide deck — it is the system running.

However the property prefers: printed on thermal printers at the bar or in the kitchen, or on the Oorders digital panel, which opens on any device. Each department receives only its own orders, with the location already shown.

It is marked as unavailable from the Oorders panel and the digital menu updates in real time: guests can no longer order it.

Yes: when ordering they can add notes and special requests, from «no ice» to an allergy. And every dish on the digital menu can show its allergens.

Yes: guests can choose when to receive the order — for example breakfast in the room at the time they prefer.

Yes, if the property turns it on. It is mainly meant for beach clubs: those who want to collect can, and those who stay at the sunbed are served where they are.

Yes: you create a menu for every space — pool, restaurant, bar, room, beach — and for every moment of the day, from breakfast to the evening menu. There is no limit to the number of menus.

No. Oorders does not replace the POS: it works where there is none and, where there is one, it sits alongside it.

Yes: customisable reports on what sells, in which area and at what time of day, so menu and service decisions are made with the data in front of you.

Yes: bar, pool and restaurant can each have their own menu and hours, and several properties in the same group can run on the same system.

None. Guests don't register and leave no data on Oorders: they scan the QR code, choose and order. The system knows the location, not the person.

No: setup is done entirely remotely, with our technical support.

Our technical support stays with you after the first services, for every question and every change.

The menu is loaded in the languages you need, with images of the dishes and allergen information. International guests order without having to explain themselves.

Every location — room, lounger, umbrella, table — has its own code. The order arrives with the address already attached.

Orders arrive on the devices your staff already use, split by department. No new fleet to buy.

Guests close the order by paying as they go, or charge it to the room where the property allows it.

From the same screen guests can book services of the property, not only food and drink.

Prices, an item that has run out, a different evening menu: changed by you, when you need, and the QR codes stay the same.

No, and they don't need to register either. They scan the QR code and the menu opens in their browser. For a one- or two-night stay, that is what decides whether they order at all.

If the hotel's management system is integrated with Oorders, the order is posted to the room bill automatically. If it isn't, the order still arrives with the room shown and the team records it as they do today. We look at your case in the demo.

Yes. It is loaded in the languages you need, with photographs and allergens, and each guest reads it in their own. It is the first thing an international guest notices.

No: orders arrive on the devices your staff already use. Which ones, and how they are split by department — bar, kitchen, floors — is decided together during setup.

Oorders integrates with the systems your property runs; if the integration you need doesn't exist yet, it can be built later. We look at your specific case in the demo.

Yes: services and experiences can be booked from the same screen, from the spa to an activity of the property. Which ones you switch on depends on what you offer and is set during configuration.

That depends on how you run them today: board types, supplements and included consumption are the most property-specific part of the whole question, and we would rather look at yours in the demo than give you a generic answer.

That is the right objection, and it is about an object, not about software. Which is why the Oorders ordering point is an object: a compact, free-standing black plaque with your mark at the top and the QR code for that location, made to match your property. The rest of the system stays out of sight. The QR totem

That is the real risk with any new tool, and a promise doesn't settle it. Coming does: a review of your areas done together, the setup done by us, and our support for your team through the first services — the moment when it is decided whether a system gets used or worked around.

No. The menu opens in the browser of the phone they are already holding: no app, no registration, no account.

Oorders integrates with the systems your property already runs. If the integration you need doesn't exist yet, it can be built later. On your specific setup — what you have at reception and on the floor — we look at it together in the demo.

The QR code belongs to the location, not to the person: the order arrives with the sunbed or table number. Whoever carries it doesn't search — they go.

Yes: sunbeds, umbrellas, restaurant and bar tables all sit on the same system, with the same menu. Only the active locations change.

Yes, yourselves: an item that has run out, a price change, a different evening menu. The QR codes stay the same.

Yes, in the ones you need, with photographs and allergens. International guests order without having to explain themselves, and your team doesn't translate out loud.

For properties that operate by season, the contract follows the season. The details are covered in the demo.

No. Oorders is the service and consumption system: no umbrella map, no season passes, no place bookings. It sits alongside what you already run.

Self-service is when the guest goes and fetches things. This is the opposite: the guest doesn't move, and someone still comes. What disappears is not the relationship — it is the queue at the counter and the paper ticket. The team that collects orders today has its hands free for the part of the work people remember. And the ordering point is not a sticker pressed onto a side table: it is a compact black object carrying your mark at the top. The QR totem

For properties that operate by season, the contract follows the season. We don't put numbers on a web page: the details are covered in the demo, with your own season in front of us.

No. Oorders doesn't handle umbrella maps, season passes or place bookings: it sits alongside what you run, and covers service and consumption. It integrates with the systems you already have and, if the integration you need doesn't exist yet, it can be built later. We look at your case in the demo.

No, and they don't have to register. They scan the QR code and the menu opens on their phone. It's the difference between a guest who orders at the first attempt and one who gives up.

The QR code belongs to the spot, not to the person: the order arrives with the row and the number. You use the numbering you already have.

Orders arrive on the devices your staff already use. Which ones, and how to organise them for bar and kitchen, we decide together during setup.

Yes. The number of umbrellas changes the setup, not the point of it: in fact, where staff are few, cutting out wasted trips makes even more of a difference.

No. Oorders doesn't do spot maps, bookings, season passes or beach huts: it sits alongside them. If you need an integration that doesn't exist today, it can be built later.

Yes: umbrellas, sunbeds and tables all sit on the same system, with the same price list. Only the active locations change.

Yes, on your own: a price change, an item that has run out, a lunch menu that differs from the afternoon one. The QR codes stay the same.

For properties that operate by season, the contract follows the season. The details are covered in the demo.

Yes: you can start with a few rows or one zone and extend it later, on the same system.

However the property prefers: printed on thermal printers at the bar or in the kitchen, or on the Oorders digital panel, which opens on any device. Each department receives only its own orders, with the location already shown.

Yes, if the property turns it on. It's an option meant mainly for beach clubs: those who want to collect can, and those who stay at the sunbed are served where they are.

For properties that operate by season, the contract follows the season. We don't put numbers on a web page: the details are covered in the demo, with your own season in front of us.

There's nothing to learn: you scan the QR code and a page opens, just like looking at a menu in a restaurant. No app, no sign-up, no password. And anyone who prefers to order by voice carries on doing so: the staff are still there.

We map the locations together, following the logic you already use for rows and sections. The number goes into the QR code for that location, and from there into the order.

The QR code belongs to the location, not to the person: it identifies the place. Whoever serves receives an address, not a profile.

Neither. The menu opens in the phone's browser: scan and order. Poolside that is decisive, because nobody installs anything from a lounger.

The property decides: charge to the room, card payment when ordering, or both — even differently from one area to another.

Yes. For properties that operate by season the contract follows the season, and the system can run on the outdoor deck while the indoor pool stays active. The details are covered in the demo.

Yes: the same system covers the tables, with the same menu and the same way of working for your team.

The totem is made to stand outdoors — poolside, on a side table, beside a lounger. Totems are made to order and customised to the property: finish and configuration are defined together.

Yes. A cabana is a location like any other: it has its own code and its own number, which is the whole point for an area where guests expect not to move.

It is the phone the guest was already holding on that lounger, long before your QR code arrived. The difference is that for ten seconds it is useful, instead of a raised hand nobody sees. And the ordering point itself is not a sticker: it is a compact black object that sits on the side table without asking for attention. The QR totem

Oorders doesn't replace it: that one handles who comes in, this one handles what gets consumed once they are in. It integrates with the systems your property runs and, if the integration you need doesn't exist yet, it can be built later. We look at your case in the demo.

The team you already have, but working by zone with a list in front of them instead of on sight. Nobody is replaced — the empty walking is.

Yes: the space at the top belongs to the property. Oorders stays at the bottom, small.

One per active location. Which locations to activate — every row or part of them, the tables, the rooms — is decided together, with the mapping in front of us.

That is what it was made for: it stands on its own on a poolside table or beside a lounger, with no fixings and no cables.

Totems are made to order and customised to the needs of the property: configuration and details are defined together in the demo, on your own spaces.

No. The code stays the same: the menu is updated from the system and the totem is not touched.

Where an object isn't the right answer — in a room, for instance — the code lives on whichever support suits the area, chosen with you. The totem is the answer for open areas, where there is nothing to put a code on.

The form is one. What it carries changes: your mark stays yours, the invitation to order is in the languages that area needs, and the code and number belong to each individual location.

No. You can order branded totems from us, or display the QR codes on whatever stand you prefer.